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(23 customer reviews)


  • Physical damage to ThumbStick
  • Drifting in one direction
  • No Response from ThumbStick functions
  • Moving on its own
  • LB/RB broken or not responding
  • LT/RT not working
  • D-Pad and face buttons sticky or not responding


Mail In Request
Please note that we are unable to perform repairs sent to us from outside of the UK due to the increased shipping costs and lead times and the potential customs charges. However, orders for spare parts can be shipped worldwide.


Mail in repair Service for the Xbox One ELITE Controller SERIES 1

No fix No Fee service. This service will include a full check over of the controller:

USB port

Analog Sticks (Stick drift)

All buttons and triggers.




  1. Jack

    Fast with good communication. Controller now works perfectly well. Great value compared to buying a new controller.

  2. Paul Dodd

    Great service, my controller works like new again.

  3. Mark Holland

    Amazing service – they fixed 2 Xbox Elite controllers and 4 normal Xbox controllers.

    This including sorting out all the cock ups a previous repair guy had made or had not been able to fix.

    I would highly recommend them to anyone and everyone. Lovely service, great people, great comms.

    Would give 6 stars if I could πŸ™‚

  4. Dean

    Sent in my Elite for repair and am pleased with the results, right stick no longer drifts. A good service at a great price, am recommending to friends.

  5. Nygel

    Fantastic service with excellent communication for a small charge.
    What a great company to use.
    Tabatha is super efficient.

  6. Fraser N

    Great service very quick repair , controller returned in A1 Condition.

  7. Steve

    Excellent customer services before and after controller was fixed.

  8. Sam Hardy

    Great service and quick return. Great and friendly communication.

  9. Alex Scott (verified owner)

    A super quick service; Issue fixed and my controller was back within the same week. Great communication. Thoroughly recommend!!!

  10. David Evans (verified owner)

    I cannot recommend this service enough!! My ELITE works as if straight from the factory in fact I think the thumbsticks are better than I remember them. Communication has been amazing Tabatha has kept me informed at every stage. I would not hesitate to use this service again. Five stars is not enough.

  11. Fred Farmer (verified owner)

    Excellent service, turn-around time was amazing and very good communication throughout. My controller is like new again!

  12. Daniel

    Outstanding service – 10 out of 10. The communication was friendly and almost instant replies. My Elite controller was fixed within a few day and received it back within a week. It’s like brand new and is now working perfectly. (Worth mentioning that I tried to get it fixed from someone else on facebook beforehand and they made it worse. Not only did ubermicro fix the problem, they resolved the issues from the botch-job) Highly recommend and wish ubermicro much success – I will not go anywhere else for controller repairs.

  13. Sonny Cobain

    Really great service. My Elite controller was basically useless 3 months after I bought it with extreme stick drift. UMR dealt with my questions before the service very quickly and kept me informed every step of the way. Posted controller on a Friday, was back with me and in perfect working order by Tuesday. I can’t recommend this company enough… believe all the reviews, they really are that good.

  14. Richard Harris (verified owner)

    Excellent service, super quick responding to emails and equally quick with the repair/return of my elite controller….thanks Tabatha, highly recommended!

  15. Glyn (verified owner)

    If I could rate more than 5 stars I would. Less than a week from posting to its return, and it feels like a brand new controller. Top quality service, kept informed of status at every step. Will recommend to anyone that is willing to listen

  16. Richard Clayton

    This is the second time I’ve used Uber Micro Repairs for different items and I wouldn’t use anyone else. They provide great communication and customer service throughout the process and they fixed my Xbox elite and returned the controller in a matter of days. I recommend this company highly.

  17. Gary Scott (verified owner)

    Very fast turn around and outstanding communication.

    Controller is now back in full working order and I’m very happy.

  18. Angie Wells (verified owner)

    EXCEEDED EXPECTATIONS! I admit I had concerns sending hubby’s xbox one elite controller to a company I’ve never heard of before but I had no reason to worry at all!! Everything was simply perfect! Tabatha was exceptionally helpful, friendly and kept me updated every step of the way. Now I have one very happy husband who can play Division without his character walking backwards! I would and WILL highly recommend Ubermicro for repairs! Thanks a million πŸ™‚

  19. Jason (verified owner)

    Excellent service. I found Uber Micro after my Xbox Elite controller developed drifting issues with both joysticks. I saw a video on YouTube of this being repaired so I thought I would try them out. Uber Micro replaced both sticks and even fixed a small issue with the d-pad that I didn’t know about! Everything is working just like new now. Very happy with the service and would highly recommend

  20. Darren (verified owner)

    A first class service. After suffering with right-stick drift on my XBox Elite controller for several months I did a bit of research and came across Ubermicro on youtube. After a few email exchanges with Tabatha, who clearly explained the pricing and process, I posted the device. A week later it was back and as good as new, problem fixed. During the week Tabatha sent regular update emails which were clear and detailed. I have no reservations in recommending Ubermicro, excellent customer service and a job well done. Would definitely use again if required.

  21. Lee Atkins (verified owner)

    Incredible service and communication!
    I can’t recommend Ubermicro enough. Microsoft/Argos refused to help with my Elite controller so I parked it up, I was going to throw it away and then I found these people. 72hrs from an enquiry email it’s back with me and working.

    Thank you!

  22. Richard (verified owner)

    Brilliant service, very fast turnaround. With continual communication so you know what’s going on.
    Can’t recommend highly enough.

  23. Cameron Phillips (verified owner)

    An absolutely fantastic service. The mailing in was simple and hassle free, the issue was quickly identified and layed out so that i cpuld understand what was wrong and what the solution was.

    Payment was extremely easy and the team kept me informed the whole way about the repair. I would absolutely recommend that anyone with Controller issues to use this service over places such as CEX or other repair stores. 10/10

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